Shipping and Returns
If your product is still in its original sealed packaging, with the exception of As-Is products, special orders (MTO) or sleep accessories, we will return it for a full reselection credit or refund within 7 days of the original delivery or pickup. The Brick retains the right to obtain a product assessment prior to authorizing a return.
Damaged or Defective Merchandise:
We source the best values from around the world and strive for world-class product quality. If your product arrives in less than perfect condition, contact us within 48 hours of receiving your product and we will be happy to assist you. Approved replacements will be for identical product only. Any damages or defects resulting from negligence, misuse or accidents will not be considered for repair or replacement. Once the product packaging has been removed or your product is in an open condition, we’re unable to offer refunds or reselections.
Orders may be cancelled prior to delivery. MTO or Special-Order Deposits are non-refundable
How much is delivery?
Our delivery charges vary depending on where the product is to be delivered in Canada. This can be determined by postal code. An associate can provide details at your request.